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What is actually happening in AI
Short, honest notes on where AI is moving and what it means for the people running a business. No hype, no jargon, sources on everything.
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September 10, 2026 · Playbook
The Letter on the Counter You Do Not Understand
Nine days of dread, four minutes of work. What it says, what it wants, what the deadline is, and what happens if you ignore it.
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Browse all- PlaybookSeptember 9, 2026
Reply to the Reviews You Have Been Ignoring
The reply is not for the person who wrote it. It is a sample of how you behave when something goes wrong, posted where every future customer reads it.
Read· 1 min read - PlaybookSeptember 8, 2026
Six Questions to Ask a Contract Before You Sign It
This is not legal advice. It is the list of things to ask the person who gives it. Six specific questions, each answered with the exact line it came from.
Read· 2 min read - PlaybookSeptember 7, 2026
The Receipt Pile, as a Spreadsheet
You will not do them all in January. One photo of six receipts, one prompt, and a four column table you can hand to your bookkeeper, with the unreadable ones flagged instead of guessed.
Read· 1 min read - PlaybookSeptember 4, 2026
Talk the Quote. Do Not Write It.
The quote has sat for three days because you do not want to write the email, not because you do not know the number. Say it out loud once and get a sendable estimate back.
Read· 1 min read - PlaybookSeptember 3, 2026
Photograph the Job Notes You Are Never Going to Type Up
Three weeks of handwritten notes in the glovebox, and the follow ups inside them are worth real money. One photo and one prompt turns them into typed notes and a task list.
Read· 1 min read
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